​Thank you for choosing Shoppy5.com. This Shipping Policy explains how we handle the shipment of products purchased through our personal shopping and assistance services.

 

1. Shipping Process Once you have selected your products during your consultation and made the payment for the goods, transportation charges, and our service fee, we will proceed with sourcing and shipping your order to your designated address.

 

2. Shipping Charges Shipping and delivery costs are included in the total payment you make upfront, which covers both the transportation charges and the products.Additional customs duties, taxes, or import duties imposed by your country are not included and are your responsibility.

 

3. Delivery Timeline Delivery times may vary depending on product availability, courier service, customs clearance, and your location. Typically, shipments within India may take 7-15 business days, while international deliveries can take 15-30 business days or more. We will provide tracking details once the shipment is dispatched.

 

4. Customs & Import Responsibilities: Customers are responsible for all customs clearance procedures, duties, taxes, and other import charges applicable in their country. We are not responsible for delays or additional costs incurred due to customs processing. Please ensure that you are aware of the customs regulations in your country before placing an order.

 

5. Lost or Damaged Shipments: Take utmost care in packaging your products to prevent damage. If your shipment is lost or arrives damaged, please contact us immediately with supporting documentation, and we will assist you in resolving the issue (note: any insurance or claims must be handled directly through the courier service).

 

6. Shipping Restrictions: Certain products may be restricted or prohibited in your country’s customs regulations. It is your responsibility to verify the import restrictions before placing an order.

 

7. Changes & Updates reserve the right to update or modify this Shipping Policy at any time. Changes will be posted on this page with the latest update date.